Feb 18, 2022

Senior Manager, Marketing Strategy

  • Vanguard
  • Malvern, PA, USA
Full time Marketing

Job Description

About the job

Reimagining the way marketing adds value to the business

The Retail Marketing leadership team has spent the last several months developing a future state organization that will enable us to become a leading marketing company. Driven by core tenets of modern marketing – agile marketing, digital experience, Big Data, customer-centricity, compelling content, and marketing automation – we focused on designing structures and processes that will enable us to achieve new levels of retail growth.

The Retail Marketing Team is conducting a search for a Senior Manager, Marketing Strategy. As the Senior Manager, you will develop, optimize and execute on integrated marketing campaigns for specific initiatives that deepen audience’s engagement to drive marketing outcomes and contribute to business priorities. You will perform in-depth analysis of the audience journey and other relevant data to inform optimal engagement opportunities, defining activation tactics and the user experience map. The Senior Managerwill lead with the audience perspective at the forefront and demonstrate data driven engagement solutions with the integration of channel, content and creative. This is an extremely exciting time to be joining marketing and we welcome your experience, expertise, and ideas!

In this role, you will:

  • Align with marketing leaders to define business and marketing objectives and prioritize highest value opportunities
  • Create omni-channel marketing plans by aligning business objectives with audience needs to define engagement strategies and corresponding channel tactics.
  • Define integrated channel mix by mapping touchpoints across the target segment journey to determine how to reach them, when to engage and what to measure.
  • Partner closely with analytics team to develop test and measurement plans and continually use to optimize strategies and campaign.
  • Partner closely with marketing channel owners to ensure alignment of engagement strategies and channel marketing. Work together to continuously refine and optimize approach.
  • Partner closely with creative strategy to ensure engagement strategy is brought to life in creative.
  • Serve as a trusted advisor and internal expert to ensure the right solution is developed for various partners. Proactively communicate status and issues of engagement planning regularly to stakeholders, including marketing leaders, sales professionals, business leaders, team members, and senior managers.
  • Build and maintain effective relationships. Proactively foster communication between internal department and external departments’ stakeholders. Influence key decisions across stakeholder groups.
  • Proactively identify, manage, and mitigate risks on engagement planning activities. Communicate solutions on key issues to management and stakeholders to obtain their input and buy-in as appropriate.

Fulfilling Your Mission

This group shares in Vanguard’s mission to take a stand for all investors. You will support this mission while driving the organization forward through the continuous development of both new and existing crew. You'll gain consensus on strategy, positioning, and story ideas through your keen ability to engage and influence others within the Retail Marketing space. Are you up for the challenge?

What it takes:

  • Minimum five years related work experience, two years of marketing experience.
  • Undergraduate degree in Marketing or equivalent experience required. Graduate degree preferred.

Special Factors:

Vanguard is not offering sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.

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