Mar 10, 2022

CCB - Card CMO Business Manager - Vice President

  • JP Morgan Chase & CO
  • Wilmington, Delaware, USA
Full time Marketing

Job Description

We are seeking a talented business manager to join the Card Marketing, Growth and Innovation team ("MG&I"). This team owns direct marketing, pricing, and customer experience for Card, working closely with the General Manager teams as well as other areas of execution in Card and CCB. The candidate will report to the Card Chief Marketing officer.

  • Role supports a hybrid in-office/at-home schedule

Key Responsibilities Include

  • Build strong relationships within MG&I, Card Finance, CCB Marketing, CCB Finance, Decision Sciences, HR / Recruiting, and the Central Agility Office
  • Serve as the primary point of contact with Finance, overseeing budget, approvals, organizational strategy, and hiring needs in MG&I
  • Deliver written communications for internal communications and executive communications as well as external papers, that articulate our strategy, initiatives, processes, and performance to stakeholders and advance policy decisions
  • Work with Finance and Decision Sciences to establish and track objectives and key metrics ("OKRs")
  • Keep the MG&I team focused on issues most relevant to achievement of the OKRs
  • Support myriad of strategic and operational projects as necessary


  • 6+ years of relevant experience
  • Bachelor's degree
  • Elite issue ownership, self-management, and attention to detail
  • Team player with great interpersonal and leadership skills
  • Excellent written and verbal communication skills with experience writing
    • Vertical and horizontal executive-level communications and presentations
    • Internal team communications
  • Ability to work well under pressure and in fast-paced environment

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.

Equal Opportunity Employer/Disability/Veterans

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