Director, Product Marketing, Insights
- bill.com
- Remote (United States)
Job Description
Mission:
The Product Marketing team within Bill.com is the driving force behind getting products to market and growing their impact on customers and the business. We represent the voice of the customer - before, during and after launch, articulate a product’s value in a way that resonates with customers and differentiates vis-a-vis the competition, and drive product adoption, retention, and advocacy.
The product marketing team works cross functionally with product, user experience, support, sales, customer success, brand, growth, creative, and legal, making it an extremely dynamic and influential part of the organization. You’ll be responsible for driving both strategy and execution across the entire GTM lifecycle and be responsible for supporting growth in key business metrics.
This role will be focused on developing holistic insights based on market research and competitive intelligence. You’ll manage a team, a research budget, competitive intelligence systems, vendors, and external partners to execute against this mission. You’ll work with the rest of the PMM team, and partners in PM, Sales, GTM, and UX to share insights and influence the overall positioning of the business and product. Success will be measured through your ability to engage and influence cross-functional stakeholders.
Professional Experience/Background to be successful in this role:
- Uncover market insights - lead the company through expertise on the market, segment, buyer, users, competitors, and the product
- Influence product strategy & development - support PMs, UX, and Engineering in building the “right thing”
- Create positioning & messaging - drive strategic positioning/messaging in collaboration with cross-functional stakeholders
- Create and drive GTM around insights
Competencies (Attributes needed to be successful in this role):
- Experience in developing and launching new products and features
- Experience in market research and competitive intelligence
- Experience influencing cross-functional stakeholders and leaders
- Strong written and verbal communication skills
- Comfort with ambiguity and a fast-paced environment
- Ability to work with and make sense of large data sets
- Experience in B2B SaaS and/or Payments businesses
- 10 plus years of product marketing or related experience
Expected Outcomes in 3, 6, or 12 months:
- In 3 months, you’d have developed a strong understanding of the competitive landscape across the various segments, gotten to know key analysts, and develop a roadmap of required research
- In 6 months, you’d have established the systems and processes required to develop high quality insights across competitive intelligence, market research, and analyst relations
- In 12 months, you’d have contributed directly to product and go-to-market strategy through the insights, systems, and processes you’d have built up
Bill.com Culture:
- Humble – No ego
- Fun – Celebrate the moments
- Authentic – We are who we are
- Passionate – Love what you do
- Dedicated – To each other and the customer
Bill.com currently requires all personnel who work onsite at its facilities to be fully vaccinated against the COVID19 virus. Proof of COVID19 vaccine will be required post hire to work onsite at our BILL facilities. Medical and religious exemptions to the vaccination will be reviewed on submission.
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Making the financial back office a better place
Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates back-office financial processes for small and mid-sized businesses. Our customers come from all industries, ranging from startups to established brands and nonprofits to franchises.
Our mission is to make it simple to connect and do business.
We make paper-based manual transaction processing obsolete by transforming how our customers manage their cash inflows and outflows, creating efficiencies and freeing our customers to run their businesses.
Solving a big problem
Recent research shows that 90% percent of surveyed U.S. businesses still rely on paper checks and other manual processes.
Issues like long approval cycles and missing information on invoices are the leading cause of payment delays and missed discounts. It's a time-consuming, inefficient, and costly way to work.
We have been helping businesses streamline their financial workflow, generate and process invoices, streamline approvals, send and receive payments, sync with their accounting system, and manage their cash. As a result, we are central to accounts payable and accounts receivable operations for businesses.
Helping businesses succeed faster
We free our customers from outdated financial processes and simplify their lives with a solution that is:
- Automated and efficient: Bill.com automates manual work to help businesses pay domestic and international bills more efficiently. Our customers report saving on average 36 business days annually.
- Unified and integrated: Our platform connects businesses to their suppliers and clients, and integrates with popular accounting software and financial solutions.
- Digital and cloud-based: Invoices, contracts, and other important business documents are stored in the cloud for quick reference on any device—only by authorized users, of course.
- Visible and transparent: With key workflows visible on a single dashboard, businesses can gain more insight into their operations and intelligently manage cash flows.
Building with cool technology
Our intelligent platform is core to our goal of automating the back-office financial process from end to end. Built in the cloud for greater convenience and flexibility, Bill.com harnesses smart technology like machine learning and artificial intelligence to reduce busywork and increase accuracy.
Creating a world-class culture
As the saying goes, teamwork makes the dream work. We're always looking for talented people to join our growing team.
We're humble, fun, and authentic in our work. We're passionate about our customers' success, and dedicated to making their lives easier. We value diverse teams in an inclusive environment where ideas, perspectives, and intellectual curiosity are free to mingle.
Want to come work with us? Check out our current job openings today.