Fintech Custodial Data Conversion Specialist

The ideal candidate will possess Custodial Data Conversion

experience within the fintech space, as well as entry-level accounting. This role is responsible for ensuring the successful recon of custodial data (i.e Fidelity, Schwab, TD, etc.) in the fintech world and adoption of AssetBook platforms. This role also involves extensive client interactions and client training, as well as the ability to translate information across varying business and technical audiences.

The position is responsible for maintaining our highest client service standards, including problem-solving, ensuring a timely and successful transition to the AssetBook platforms, and maintaining data integrity.

Responsibilities

• Respond to client questions and inquiries accurately, comprehensively, and promptly.
• Analyze client requests and deduces and explores possible solutions.
• Assist advisors with ongoing Pulse solution training enabling the Advisor to leverage the system fully and enhance their overall experience.
• Perform and oversee the conversion of historical databases.
• Perform and oversee the initial reconciliation, historical cleanup, and initial integrity checks from custodian data feeds.
• Troubleshoot and resolve account balance and transaction errors during the initial onboarding process.
• Utilize various troubleshooting methods to identify and correct errors within audit reports and client databases.
• Run audit reports within client databases to inspect data and correct errors as needed.
• Reconcile account holding share position by troubleshooting data issues, identifying solutions and resolving discrepancies during the onboarding process.
• Compare and evaluate data within the system against electronic files and custodial reports.
• Assist other team members with recon/implementation questions and issues.

Qualifications

• Proficient in Google Workspace
• Experience with Access, SQL, SalesForce, Zoom and/or Slack strongly preferred
• Experience with custodial data feeds (TD, Schwab, Fidelity, etc.) is strongly encouraged
• Knowledge of fintech terminology (ex, corporate actions)
• Excellent oral and written communication skills
• Ability to provide consistent quality client support
• Time management, prioritization, and analytical and problem-solving skills
• Proactive and comfortable taking initiative

Who we are:

AssetBook is a technology company that continues to develop innovative portfolio management and engagement software for wealth advisors, leveraging years of experience building custom, secure solutions.

We're a strong team that is rapidly growing. Our company, built on a foundation of advanced technologies and an unmatched team of experts, is pushing boundaries to develop and drive innovation. We collaborate to win together. If the idea of being part of something revolutionary, challenging, and rewarding excites you, then AssetBook is the place for you!

AssetBook is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage all qualified individuals to apply.

Job Type: Full-Time

Monday - Friday

Location: Remote

Benefits:

401(k)

Dental insurance

Disability insurance

Employee discounts

Flexible schedule

FSA and HSA

Health insurance

Life insurance

Paid family leave

Paid holidays

Paid time off

Vision insurance

Work from home

And more...